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The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.
It’s easy to make a buck. It’s a lot tougher to make a difference.
Ability is what you’re capable of doing. Motivation determines what you do. Attitude determines how well you do it.
Alchemy: A power or process of transforming something common into something special.
The power of any career is that you are extending yourself into the heart of mankind on whatever level…because you are infused with some passion about it.
When the best leader’s work is done the people say, ‘We did it ourselves.’
Design is a funny word. Some people think design means how it looks. But of course, if you dig deeper, it’s really how it works.
Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.